Support Center

How to place an order: - Browse products and add them to your cart. - Tap the cart icon to review your items. - Select the product that you wanted and Tap "Checkout" and follow the payment steps.

How to find order history: - Go to Profile - Click on the 'My Orders' menu. There, you will see all your current orders and order history.

Delivery typically takes 1 to 2 days, with a maximum of 3 days. If you have not received your item within 3 days, please contact our support team for assistance.

How to track your order: - Go to Profile - Click on the 'My Orders' menu. There, you will see all your current orders and order history.

At the moment, our accepted payment method is QR code.

How to update shipping address: - Go to Profile - Click on "My Address" on the menu bar - Swipe the address you want to update to the left, there you will see the edit option.

How to update personal info: - Go to Profile - Click on the pencil icon located next to your profile name.

To delete your account, please follow the steps below: - Go to Profile - Click on "Account ownership and control" - Select your reason for leaving, then click on "Delete Account".

If you have any questions or inquiries regarding additional information, you may contact our support team by going to the "Contact Us" menu in your account. There, you will find all available contact options, including phone number, Messenger, and social media channels.

Yes, we offer both live chat and phone support. You can reach out to us via the built-in live chat feature in the app or contact our support hotline during our service hours.

Our customer service team is available Monday to Sunday, from 9:00 AM to 9:00 PM, including weekends. Feel free to contact us during these hours for any assistance you need.